Most AI systems are efficient and emotionally clueless. They process inputs, not people. AI Agents and Emotional Intelligence add the missing layer by spotting frustration before it boils over. I’ve seen tiny changes in phrasing calm situations humans would have escalated out of habit. This isn’t about machines caring. It’s about behaving responsibly under pressure. When systems respo... https://medium.com/@aidanbutler110/ai-agents-and-emotional-intelligence-can-machines-truly-understand-us-de37019ca603?postPublishedType=initial