The store manager felt that some thing had to be completed. A talk with Mr. Ranjan had minor effect. Yet, The shop required Ranjan due to his great profits record. On the other hand, the morale of the other salespersons experienced begun to deteriorate. WRITTEN BY Cathy A. (Thesis, https://mba-case-study-help80757.blogdon.net/hbs-case-solution-an-overview-51227452