Buyer responses pointed to frustrations with out-of-date online buying programs, inconsistent in-retail outlet activities, and a lack of personalized engagement. Recognizing these issues, RetailEdge’s leadership group decided that a radical overhaul was required to continue being pertinent in the electronic age. Approach: Deploying State-of-the-art CRM units, redesigning retail store https://juliuswjmbg.collectblogs.com/78676371/not-known-factual-statements-about-case-study-analysis