Though Lyte was redefining the ticketing industry, it experienced no definite CRM program. Lyte utilized twelve–fifteen distinct SaaS solutions across various departments, which led to an absence of alignment among groups, duplication of work and overlapping tasks. Important case scientific tests Researchers use this method to examine exceptional scenarios that https://hbs-case-study-solution21005.dsiblogger.com/64438161/case-study-writing-service-for-dummies